For one of our clients, who runs a successful 11 million users dating site, we are monitoring each content on the site according to the company’s policies and guidelines. They came to us after a dreadful experience with a different call center from India, having a lot of attrition and low quality to deal with on a regular basis. Ever since they started working with WPG, their customer base is much happier, resulting in even more sales, a drop of 40% in stolen accounts and a 60% decrease in complaints. This allowed them to focus on their business more and thus they have partnered with one of the largest web traffic generator in the world.