WPG Racing Solutions (WPG RS) – is a multilingual Contact Center – Data Processing and Enhanced Solutions provider, located in Bucharest, Romania. It is one of the first call centres whose sole mandate is dedicated to supporting the Companies and Fans of Racing Sports and eSports across the globe.

WPG Racing Solutions provides world-wide contact centre services to Formula 1™️, with; chat, email and voice care to over 500 million fans in over 100 Countries. WPG Racing Solutions is a Canadian owned company.

The team and owners at WPG Racing Solutions have a proven track record in Contact Center Management and have successfully been operating World Phoning Group (WPG), a BPO/Contact Solution provider for the past 6+ years. WPG’s owners are “hands-on” and focused on customers requiring programs ranging from 5 – 100 seats.

WPG has provided a wide variety of services to a diverse group of Industries. The owners of WPG recognize the dynamic growth and the unique opportunity the Racing and eSports business presents.

They have started WPG Racing Solutions, as a company dedicated to providing support to the most passionate fans and zealous players around the world!
WPG Racing Solutions is located in Bucharest where there is a large base of well-educated staff with excellent language skills with a neutral European accent. Romanians are well-respected for the technical skills and there are numerous Technical Universities and Colleges close to our offices, giving us access to a large pool of well-trained talent.

 

We provide 1st and 2nd level technical troubleshooting, commercial presales and aftersales assistance, and we can help you from the initialization stage with planning and forecasting – through the implementation stage and then finally to the service and production stage of your program.

Everyone at WPG speaks a minimum of two languages and in most cases three or more

WPG Racing Solutions languages include;

English – Spanish – German – French – Russian – Italian – Arabic –Romanian

WPG Racing Solutions owners also have sister company located in Bucharest, Encore Telecom that operate a world-wide telecom network providing large scale; in and outbound solutions, including telecom voice and data services and CRM for its Racing and eSports partners. We also offer a unique embedded staff – managed service support for our Customers that wish to hire their staff in Romania.